Terms & Conditions

MODE OF PAYMENT
We ship only within India and accept only Indian currency. Payments can be made through all major credit and debit cards and also through net banking.

Interested buyers from abroad may contact us via email (palmyra@auroville.org.in) or through our Contact page about conditions including costs of delivering art work to their respective countries.

ORDER PROCESSING/DELIVERY/DELIVERY CHARGES
Goods are usually sent by speed post within 3 to 4 working days after your order is placed. In case there is likely to be any delay in dispatch you will be informed in advance.

Custom made items may take longer.
Speed post takes from 5 to 6 days for delivery depending on your location.

Delivery charges depend on the weight and size of your order.

Once you check out before payment you will see the costs.

CANCELLATIONS AND REFUNDS
If you wish to cancel a purchase within 24 hours you can let us know through email at palmyra@auroville.org.in or through our contact page.

Return of purchase is not possible.

DEFECTIVE GOODS
We take great care in the manufacture and packing /transit packing of our products. However should you have cause for complaint please contact us immediately.

We always welcome your feedback on your purchase and will integrate any suggestions of improving our work.

 

USE OF IMAGES

Anybody who is copying images from the site should please acknowledge this website as the source.